At Cozy Cushion Hub, your privacy is a top priority. We are committed to safeguarding your personal information and being transparent about how we collect, use, and protect it. This policy outlines our practices to ensure your data remains secure while you enjoy a seamless shopping experience.

1. Information We Collect When you make a purchase or interact with our website, we may collect the following types of information:

  • Personal Details: This includes your name, shipping address, billing address, email address, and contact number. We collect this information to process orders, communicate effectively, and deliver your items.
  • Payment Information: We collect payment details solely for processing transactions, and all sensitive payment information is securely encrypted and handled by trusted third-party payment processors.
  • Browsing Data: To enhance your experience, we may gather data on how you navigate our site, such as pages viewed, time spent on each page, and products you are interested in. This helps us optimize our website and make recommendations that suit your preferences.

2. How We Use Your Information Cozy Cushion Hub uses the collected data to:

  • Fulfill Orders: Process transactions, arrange shipping, and provide order updates.
  • Personalize Your Experience: Offer product recommendations and personalized content based on your interests and previous purchases.
  • Improve Our Services: Analyze website usage to enhance our siteโ€™s functionality, layout, and content, ensuring a smoother experience.
  • Marketing: With your consent, we may use your email address to send promotional materials and special offers tailored to your interests. You can unsubscribe from these communications at any time.

3. How We Protect Your Information We employ industry-standard security measures to protect your data, including SSL encryption for secure data transmission and restricted access protocols. Only authorized personnel have access to sensitive data, and they are required to maintain strict confidentiality. We continuously review and upgrade our security practices to ensure maximum protection.

4. Information Sharing Cozy Cushion Hub does not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

  • Service Providers: Trusted third-party providers who assist us with payment processing, order fulfillment, marketing, and website maintenance. These partners are bound by confidentiality agreements and only use your information as needed to perform their services.
  • Legal Compliance: In cases where we are required by law, regulation, or legal request, we may disclose personal information to comply with applicable legal obligations.

5. Cookies and Tracking Technologies Our website uses cookies to enhance your browsing experience by remembering your preferences, login details, and shopping cart contents. You can adjust your browser settings to decline cookies if you prefer; however, this may affect certain features on our website.

6. Your Rights You have the right to access, update, or request deletion of your personal information. If you wish to exercise any of these rights or have questions about how your data is handled, please reach out to us at [email protected]. Weโ€™re here to assist you promptly.

7. Policy Changes We may update this Privacy Policy to reflect changes in our practices or regulatory requirements. Any significant modifications will be communicated clearly on our site, and we encourage you to review this policy periodically.

Thank you for trusting Cozy Cushion Hub. We are dedicated to ensuring your personal data is treated with the utmost care, giving you peace of mind as you shop for comfort and style.